Contact Us

Customer Support

For help with:

  • Tracking your order
  • Shipping or delivery questions
  • Returns and refunds
  • Product information or general inquiries

Email: [email protected]
Phone: +1 (214) 884-5995

Correspondence Address (Not for Returns)

For written correspondence, corporate inquiries, or legal matters, please use our U.S. mailing address below.

Le Bon Wellness Inc
7345 W Sand Lake Rd
Ste 210 Office 9464
Orlando FL 32819
United States

Important: This address is not a product return address. Any items sent here will not be processed or refunded. Please contact support before returning any products to receive the correct return address and authorization.

Returns & Exchanges

If you need to return a product, email [email protected] to request return authorization. We will provide the correct U.S. return address (varies by region).

Unauthorized returns sent to the correspondence address or without prior approval will not be accepted or refunded and may be disposed of without notice.

For complete details on our return process, eligibility, and refund timeframes, please see our Returns & Refund Policy.

Business Hours

  • Monday to Friday: 9:00 AM – 5:00 PM ET
  • Closed: Weekends and U.S. federal public holidays

When to Contact BonPatch Support

Please reach out to us if you need assistance with:

  • Questions about our products or your order
  • Reporting a damaged or missing shipment (within 7 days of delivery)
  • Getting tracking information or delivery updates
  • Requesting a return or refund authorization
  • Clarifying shipping charges, customs, or taxes

Summary

Customer Support Email: [email protected]
Customer Support Phone: +1 (214) 884-5995

Correspondence Address (not for returns):
7345 W Sand Lake Rd
Ste 210 Office 9464
Orlando FL 32819, United States

Always contact us first before returning any products to ensure smooth and accurate handling.