Cancellation policy

Last updated: September 15, 2026

BonWellness products are sold in the United States by Le Bon Wellness Inc., a Texas corporation. In this policy, "we," "our" and "us" mean Le Bon Wellness Inc. This policy covers subscription purchases made on bonwellness.com and forms part of our Terms of Service.

How a subscription works

Where a subscription option is offered on a product page, you can choose to receive that product regularly instead of buying it once. You pick your delivery frequency at checkout from the options shown, and the order receives whatever discount is displayed on that page at the time you subscribe.

Your subscription then renews automatically at the frequency you chose, and keeps renewing until you cancel. Each renewal is charged to the payment method saved on the subscription, at the price in effect when that renewal happens.

We email you before every renewal charge, so you have notice ahead of each payment. Keep a current email address on your account so those reminders reach you.

Cancelling

You can cancel at any time. There is no minimum commitment and no cancellation fee.

Sign in to your subscription account and cancel there. The link is in your order confirmation and in every renewal reminder we send. The same account lets you skip a delivery, change how often you receive one, move your next delivery date, or update your payment and shipping details.

Cancel at least 2 days before your next scheduled delivery date. Inside that window the order may already be processing and your cancellation may not stop it. If that happens the subscription will not renew again afterwards, and the order that went out is covered by our returns and refund policy.

If you cannot get into your account, or the cancellation does not go through, email [email protected]. We will never ask you to phone us, wait for a callback, or hear out an offer to stay before we cancel your subscription.

After you cancel

No further charges are made. Discounts you have already received stay yours, and we do not claw anything back against past orders. Anything that had already shipped is completed and delivered as normal. You can subscribe again later at whatever discount and frequencies are on offer then.

If the price changes

We may change the discount offered to new subscribers, and that does not affect a subscription you already hold. If the price of your existing subscription is going to change, we will email you at least 30 days beforehand so you can cancel first if you want to.