Terms of service
Last Updated: January 22, 2026
Overview
This website is operated by Le Bon Wellness LLC, a Delaware company with its registered office at 228 Park Ave S, PMB 545115, New York, NY 10003, United States.
Throughout the site, the terms "we," "us," and "our" refer to Le Bon Wellness LLC. We offer this website, including all information, tools, and services available from this site (collectively, the "Services"), to you, the user, conditional upon your acceptance of all terms, conditions, policies, and notices stated here.
By using our website or purchasing from us, you agree to be bound by these Terms of Service ("Terms"), including our Privacy Policy and Returns & Refund Policy, and any additional policies referenced herein.
These Terms apply to all users of the site, including browsers, customers, vendors, merchants, and content contributors. If you do not agree to all terms and conditions, please do not access the site or use the Services.
Our store is hosted by Shopify Inc., which provides the e-commerce platform we use to sell our products.
International Compliance
These Terms are designed to comply with applicable consumer and privacy laws in the regions where we operate, including:
- United States: Federal Trade Commission Act (FTC Act), California Consumer Privacy Act (CCPA/CPRA)
- Canada: Consumer Protection Act, PIPEDA
Nothing in these Terms overrides your statutory consumer rights.
1. Online Store Terms
By using this site, you confirm that you are the age of majority in your jurisdiction, or that you have provided consent for any minor dependents to use the site under your supervision.
You must not use our Services for any unlawful or unauthorized purpose or transmit any malicious code or viruses.
Violation of these Terms may result in immediate termination of your access.
2. General Conditions
We reserve the right to refuse service to anyone, at any time, for any reason.
You agree not to reproduce, duplicate, sell, resell, or exploit any portion of the Services without our express written permission.
You understand that some content (excluding credit card data) may be transmitted unencrypted across networks. Payment data is always encrypted during transfer.
3. Accuracy of Information
We strive to ensure that information on the site is accurate and current. However, we do not warrant that it is error-free or complete.
Your use of the site and reliance on its content is at your own risk. We may modify site content without obligation to notify users.
4. Modifications to the Service and Prices
Prices for our products may change without notice.
We may modify or discontinue the Services (or any part of them) at any time without liability to you or any third party.
5. Products, Services, and Returns
Some products may be available exclusively online and in limited quantities. Product images and descriptions are for illustrative purposes only and may vary slightly from the delivered item.
We reserve the right to limit quantities sold or restrict sales in certain regions or jurisdictions.
By purchasing from BonPatch.com, you agree to comply with our Returns & Refund Policy, which forms part of these Terms. You can view the policy here: Returns & Refund Policy.
6. Billing and Account Information
You agree to provide accurate, current, and complete purchase and account information for all orders placed through our site.
We reserve the right to cancel or limit orders placed by individuals, households, or entities that appear to be resellers, distributors, or fraudulent.
7. Subscriptions and Recurring Billing
If we offer subscription services:
- Subscriptions will automatically renew unless canceled before the next billing date.
- You are responsible for managing and canceling your subscription through your account or by contacting support@bonpatch.com.
- Refunds for subscription renewals will only be issued in accordance with our Returns & Refund Policy.
- You will receive email notifications prior to each renewal billing.
- Subscription pricing may change with 30 days' advance notice.
8. Third-Party Payment Providers
Payments for purchases made on our site are processed by third-party payment providers such as Shopify Payments, PayPal, or Stripe.
By making a purchase, you also agree to comply with the terms, policies, and security practices of these third-party providers.
We are not responsible for errors or disputes arising from third-party payment services.
9. Optional Tools
We may provide access to third-party tools "as is" and without warranties, representations, or conditions of any kind.
Your use of such tools is at your own discretion and risk.
10. Third-Party Links
Our Services may include links to third-party websites or services.
We are not responsible for examining or evaluating the content, accuracy, or privacy practices of third-party sites. Your interaction with third-party sites is at your own risk.
11. User Comments and Submissions
If you submit content to us, such as reviews, feedback, or suggestions, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, edit, and publish it in any medium.
You are solely responsible for the legality, accuracy, and appropriateness of any content you submit.
We reserve the right to remove any content that violates these Terms or is otherwise objectionable.
12. Personal Information
Your submission of personal information through the site is governed by our Privacy Policy, which forms part of these Terms.
If you are a resident of California, you may have additional privacy rights under the CCPA/CPRA. Please refer to our Privacy Policy for details on how we handle your data and how you can exercise your rights.
13. Errors and Omissions
We reserve the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been placed, without prior notice.
If a product is listed at an incorrect price or with incorrect information due to an error, we may cancel or refuse to honor orders placed for that product.
14. Prohibited Uses
You are prohibited from using the site:
- For any unlawful purpose
- To solicit others to engage in unlawful acts
- To violate intellectual property rights or proprietary information
- To upload malware or interfere with security features
- To collect or track the personal data of others without consent
- To interfere with or disrupt the operation of the Services
- To impersonate another person or entity
- To engage in automated data collection without our written permission
Violation of these restrictions may result in immediate suspension or termination of your access.
15. Fraud Prevention and Unauthorized Returns
We reserve the right to refuse, cancel, or flag for review any order that appears to be fraudulent, unauthorized, or suspicious.
Products sent to our correspondence address without prior return authorization will not be accepted or refunded.
We employ fraud detection measures and may request additional verification before processing certain orders.
16. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free.
All products and Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Health Disclaimer: BonPatch products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. These statements have not been evaluated by the Food and Drug Administration. Consult your healthcare provider before using our products, especially if you are pregnant, nursing, have a medical condition, or are taking medication.
To the fullest extent permitted by law, Le Bon Wellness LLC shall not be liable for any loss, injury, claim, or damage of any kind, including indirect, incidental, punitive, or consequential damages arising from your use of the Services or products purchased through the site.
Maximum Liability Cap:
In no event shall Le Bon Wellness LLC's total liability to you exceed the amount you paid for the product or service giving rise to the claim.
Some states do not allow the exclusion or limitation of certain damages, so portions of this section may not apply to you.
17. Indemnification
You agree to indemnify, defend, and hold harmless Le Bon Wellness LLC, its affiliates, partners, employees, contractors, and service providers from any claims or demands arising from:
- Your breach of these Terms
- Your violation of any law or third-party rights
- Your misuse of the Services
- Your submission of content to the site
18. Severability
If any provision of these Terms is deemed unlawful, void, or unenforceable, it will be severed without affecting the enforceability of the remaining provisions.
19. Termination
These Terms remain in effect unless and until terminated by either you or us.
- You may terminate these Terms by ceasing to use our Services and closing your account.
- We may suspend or terminate access at our discretion if we believe you have violated these Terms.
Upon termination, all provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
20. Entire Agreement
These Terms, together with our Privacy Policy, Returns & Refund Policy, and any other policies referenced herein, constitute the entire agreement between you and Le Bon Wellness LLC regarding your use of the Services.
21. Governing Law
These Terms are governed by the laws of the United States, specifically the state of Delaware, without regard to conflict of law principles.
By using BonPatch.com, you acknowledge and agree that the seller of record is Le Bon Wellness LLC, incorporated in Delaware, United States, and that any claims will be resolved under Delaware law.
Any disputes arising from these Terms or your use of the Services will be subject to the exclusive jurisdiction of the state and federal courts located in Delaware.
22. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Changes are effective immediately upon posting to the website. We will update the "Last Updated" date at the top of this page when changes are made.
Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms. We encourage you to review these Terms periodically.
23. Contact Information
If you have any questions about these Terms, please contact us at:
Le Bon Wellness LLC
228 Park Ave S, PMB 545115
New York, NY 10003
United States
Phone: +1 (332) 330-5500
Email: support@bonpatch.com
This address is for correspondence only and is not a return shipping address. For product returns, please contact our support team for instructions and the correct return address.
SMS Terms By enrolling in or using our SMS service, you agree to these SMS Terms. We may change or discontinue the service or its features at any time without notice. Continued use after any change to these SMS Terms means you accept them. By opting in, you agree to receive recurring SMS/text messages from or on behalf of Le Bon Wellness at the number you provided. Messages may be sent using an automatic dialing system or other automated technology and are powered by Recharge, Inc. Messages may include transactional (e.g., order updates, account alerts) and promotional content (e.g., special offers, product launches, cart reminders). Your consent is not required to make a purchase. Participation is voluntary. Message frequency may vary. Standard message and data rates may apply; check with your carrier for details. To opt out, reply “STOP” to any message. For help, contact us at hello@bonpatch.com. Le Bon Wellness is not responsible for delayed or undelivered messages. Carriers are not liable for message delays or failures. If your mobile number changes, you must re-enroll to continue receiving messages. If your number is on a Do Not Call registry, your consent still allows us to message you, as permitted by law. For details on how we collect, use, and protect your data, see our [Privacy Policy](https://us.bonpatch.com/policies/privacy-policy).